How do I submit a ticket to TECHit?
This knowledge article will serve as a “How to Guide” for new managers on how to file an IT Employee Onboarding or Off-boarding ticket.
TECHit Org, Departments
The TECHit org has two departments that receive unique tickets:
- The Technical Support Department and
- the Employee Onboarding and Off-boarding Department
See department descriptions / purpose, in the image below.
How to Submit a Ticket
Click on "Add Ticket".
Select the appropriate department.
For example, below is the ticket form for a Technical Support related topic.
To find products related to your issue, use the search feature highlighted in the image below. It's the the magnifying glass icon.
Learn more, go check out and play with the Employee Onboarding and Off-boarding form! 👩🏾🏫
Navigation: My Area > Add Ticket > Employee Onboarding and Off-boarding Department > Click Submit Ticket button
Here's a peek at the Employee Onboarding and Off-boarding form!
You'll find helpful tooltips, also known as infotip or hint, near different form fields - see image below.
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